What We Collect and Why
When you open an account, we collect the details you provide: name, contact information, and the payment method you choose — bKash, Nagad, or Rocket. We use this to verify your account, process deposits and withdrawals, and keep your wallet activity secure. Device information and session
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data help us detect unusual login patterns and keep your account from being accessed by anyone else. We do not sell your personal data to third parties. Where we share information — for example, with payment processors to complete a Nagad or Rocket transaction — it
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is strictly to fulfil that service. We may be required to share data with regulatory bodies where applicable law in Bangladesh demands it. Retention periods depend on the type of data: transaction records are kept for the period required under applicable financial regulations, while session data
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is held for a shorter window. You can request a summary of the data we hold on your account by contacting our support team. Availability of all platform features, including payment processing, depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.